Our Mission
It's our mission to deliver a premium web hosting platform that's fast, reliable and always available to serve your content. We strongly believe in quality over quantity so we simply don't overload our servers. You will experience fast loading pages and plenty of system resources to accelerate your web applications.
Network / Data Center
Our web servers are co-located in the world class Net Access Corporation (NAC) Data Center located in Parsippany, New Jersey, utilizing premium bandwidth connected through multiple tier one backbone providers which include AboveNet, UUNET, Internap, Genuity, Level(3) and over 300 peering points & transit providers. NAC maintains one of the most fault tolerant networks in the region composed of a full mesh of OC12 and OC48 links throughout the coverage area.
Fast & Friendly Support
We know support is crucial for the success of your business. That's why our knowledgeable staff make it their priority to be friendly and helpful whenever you need a hand. All support requests are handled through our online Help Desk, this provides an audit trail of communication – so we can provide the best possible solution in a timely manner. We typically answer support tickets within 3 hours or less, but often you will get a response in just minutes. Please browse our Knowledgebase, there's a wealth of information available and many of your questions may already be answered there.
Our Guarantee
We offer a 30 day money back guarantee on NEW web hosting orders. If for any reason you are unsatisfied with our service and wish to close your account, we will issue a full refund. Please note that Domain purchases are non-refundable and do not qualify for this offer. Any violations of our Terms of Service or Acceptable Use Policy will void eligibility for a refund.
